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Case Study

Saving and Strategizing For Allstar Glass Company

The Customer

Company Name: Allstar Glass
Headquarters: Spokane Valley, WA

The Story of Allstar Glass

For over 18 years, Allstar Glass Company has served businesses throughout the Pacific Northwest. Committed to quality and innovation, they specialize in fabricating and installing architectural aluminum windows, storefronts, sloped glazing, curtain walls, and entrance doors for commercial contractors. Additionally, they design and install custom shower enclosures, mirrors, and glass deck railings for residential projects. As Allstar Glass experienced significant growth, they recognized the need for a robust IT infrastructure to support their expanding operations and transitioned from co-managed to fully managed IT services with ISOutsource.

Challenges

Before partnering with ISOutsource, Allstar Glass faced several IT challenges:

  • Limited IT Resources: Relying on a single internal IT staff member posed a risk due to a single point of failure.
  • High IT Costs: Maintaining an internal IT team was cost-prohibitive, with estimated expenses exceeding $100,000 annually.
  • Outdated On-Premises Technology: Legacy systems restricted scalability, security, and operational efficiency.
  • Cybersecurity Concerns: Allstar Glass needed a proactive security strategy with increasing threats.
  • ERP Limitations: Their existing Sage ERP system lacked the cloud capabilities to support modern construction industry demands.

Allstar Glass needed a technology-driven IT strategy to overcome these challenges to enable long-term efficiency, security, and growth.

“A single point of failure was too great of a risk for us. Additionally, it would cost us nearly $100,000 annually to hire an internal IT staff member. This was not an option for us. ISOutsource provides us the peace of mind that we are protected from cybercrime. We have been the target of cybercriminals over the past couple of years and with ISOutsource as our partner we have not had any breaches or compromises.”
Dan Martinez

President, Allstar Glass

Solution

Allstar Glass selected ISOutsource because of its proven expertise in managed IT services and cost-effective IT solutions. Key factors in their decision included:

  • Access to a Comprehensive IT Team: With over 100 technical experts, ISOutsource provided extensive IT support without the burden of hiring an internal team.
  • Proven Cloud Transition Expertise: ISOutsource facilitated a smooth migration from outdated on-premises systems to scalable cloud solutions.
  • Advanced Cybersecurity Capabilities: ISOutsource implemented proactive measures to protect Allstar Glass from cyber threats.
  • Strategic IT Roadmap: A customized IT plan aligned technology investments with long-term business goals.

Outcomes

Over the past eight years, ISOutsource has played a vital role in modernizing Allstar Glass’s IT infrastructure, optimizing cloud technology, and enhancing cybersecurity. This collaboration has led to greater efficiency, cost savings, and an IT environment that fosters future growth.

  1. Cloud ERP Migration: From Sage ERP to Foundation ERP
    ISOutsource enabled a smooth transition from Sage ERP’s on-premises system to Foundation ERP, a sophisticated cloud-based platform tailored for the construction industry. This shift offered several key advantages:
    • Improved Efficiency: Real-time access to project data streamlined workflows and enhanced accuracy in budgeting and forecasting.
    • Enhanced Project Management: The new ERP system has enhanced the tracking of job costs, timelines, and materials.
    • Scalability & Flexibility: The cloud-based architecture allowed Allstar Glass to expand its operations without facing IT limitations.
  2. Transition to Cloud Technology & Remote Work Enablement
    • Migrated core IT operations to Microsoft Azure, enhancing scalability and performance.
    • Upgraded to Office 365 and SharePoint, improving collaboration and document management.
    • Enabled secure remote work capabilities that allow employees to access business processes from any device and location.
  3. Cybersecurity Strengthening
    • Implemented next-generation firewalls and endpoint protection to reduce security risks.
    • Ongoing threat detection and vulnerability management ensured proactive security oversight.
    • With ISOutsource’s Virtual CISO (vCISO) services, Allstar Glass gained strategic cybersecurity guidance and improved policy enhancements.
  4. Cost Savings & Operational Efficiency
    • Removed the requirement for an internal IT team, leading to yearly savings exceeding $100,000.
    • Lowered IT expenses by utilizing cloud-based infrastructure, reducing hardware and maintenance costs.
    • Optimized IT workflows enable employees to concentrate on core business operations instead of troubleshooting IT issues.

Future

With a solid technological foundation in place, Allstar Glass is well positioned for future growth. Ongoing collaboration with ISOutsource will focus on:

  • Enhanced Cloud Optimization: Expanding Azure capabilities to enhance IT agility.
  • Advanced Cybersecurity Measures: Implementing AI-driven security protocols to tackle emerging threats.
  • Technology-Driven Expansion: Leveraging IT innovation to foster ongoing business development in the construction industry.

By prioritizing strategic IT investments and innovation, Allstar Glass and ISOutsource continue to build a future-proof foundation for long-term success.

About ISOutsource

For more than 30 years, we’ve been helping small and midsize companies get the service they need when they need it. Our team of 100+ professionals provides flexible and customized IT solutions across Managed IT, Cybersecurity, and Strategy Advisory, to help you meet your IT and business goals. Contact us today with your IT questions.